Welcome to Watershed Claims Services Ltd
Watershed are a specialist liability adjusting practice, now in its 21st year.
Our areas of expertise include Motor Liability and Fraud, Employers Liability, Public Liability, Products Liability and Professional Indemnity.
We provide a very individual and personal level of service, tailored to our client’s specific requirements. Watershed employ a team of experienced adjusters, rather than depending on subcontractors. This is combined with a dedicated system of quality control to ensure our high standard of investigation and reporting.
Our forward-thinking management team are currently developing technology based solutions for streamlining claims investigation. This will facilitate the collection of evidence and writing of reports and also enhance efficiency.
Flexible and responsive, we can provide all levels of service, from full claims handling to investigation only or one-off tasks. Where you use TPAs or other outsourced providers, we can undertake compliance and technical audits for you.
When it comes to claims investigation and handling, Watershed has been delivering an exemplary nationwide service for nearly 20 years. We work hard to understand your business needs, becoming a trusted and valuable partner to be called upon to provide the specialist input when a reliable decision on liability is vital. Our role is to facilitate a swift and fair resolution of claims, thus reducing the claim life cycle and risk exposure and enhancing your policyholder’s customer experience.
Our expertise extends across all types of liability, from household liability to professional indemnity. We are also able to scale the service we provide to satisfy MOJ Portal timescales for low value motor, EL or PL personal injury claims.
Watershed’s success is based upon a high quality, technical loss adjusting and investigation service, delivered by a team of experienced adjusters, strongly managed by a committed management team. We provide our expertise to clients throughout the United Kingdom: Our loss adjusters and investigators can be where you need them to be.
Our accreditations bear testament to the way that quality has been ingrained in our business processes.
Having gained and maintained ISO9001 certification since 1998, everyone within Watershed understands the importance of following strict quality procedures consistently, and our customers ultimately benefit from the high standards of service we are able to deliver.
In 2011 we attained the internationally recognised ISO27001 standard in information security, which means that our customers and all parties to our investigations can be confident that their information is secure and protected.
In 2014 we became one of the first companies to receive the UKAS BS102000 accreditation.
in 2017, we became a registered supplier with FSQS, easing clients through the transition of supplier change.
Above all, we want our clients to enjoy the real benefits of having our expertise to hand. By choosing Watershed, you will have a dedicated, reliable and professional specialist team working with you.
Our commitment, efficiency and a solid, proven track record will ensure that in Watershed you have found the perfect partner.
Latest News
Our Quality and Accreditation Achievements
The assurance of quality is fundamental to all the work undertaken by the Watershed Claims Services team. Everyone within Watershed understands the importance of following strict quality procedures and our customers ultimately benefit from the high standards of service we are able to deliver. We are ISO 9001 accredited. ISO 9001 is the interna ...Careers With Watershed
We are able to provide and maintain our high quality service due to the quality of the adjusters, investigators and administrative staff we employ. This is not only achieved through proper recruitment, training and professional development, but also by providing a good working environment and a remuneration package that means we retain our key empl ...Merry Christmas
Watershed would like to wish everyone a Happy Christmas and a prosperous new year. As in previous years, in lieu of Christmas cards, we are continuing the annual donation to our local Downs Syndrome association that we have supported for many years. The group was formed in 2000 and is run by parents/carers of people with Down’s Syndrome. The aim of ...Good news for those defending equestrian claims
The circumstances surrounding equestrian accidents can lead to personal injury claims and the recent case of Bodey v Hall examined in detail key elements of the Animals Act 1971 in considering the Claimant’s case. The Claimant (who was not wearing a riding hat) was a passenger in a trap that was being driven by the defendant and pulled by the defen ...Whiplash Injuries – the onus of proof
Due to recent press attention, we are all familiar with the phrase that Britain is now considered to be “the whiplash capital of Europe”. Recent publicity surrounding the focus of attention by the Commons Transport Select Committee on fraudulent personal injury claims in connection with motor insurance policies, and specifically the disproportionat ...ISO 27001 accreditation renewed for a further 12 months
We are pleased to confirm that our ISO 27001 audit went without a hitch and was renewed for a further 12 months.21 years and its time for another refresh!
Watershed, are specialist liability adjusting practice, now in our 21st year. Our areas of expertise include Motor Liability and Fraud, Employers Liability, Public Liability, Products Liability and Professional Indemnity. We provide a very individual and personal level of service, tailored to our client’s specific requirements. Watershed employ ...Watershed achieve stage 2 Supplier Organisation Accreditation Status Under FSQS
Watershed achieve stage 2 Supplier Organisation Accreditation Status Under the Financial Services Supplier Qualification System (FSQS) The FSQS accreditation mark is an endorsement administered by independent, third party, Hellios Information Management Ltd and is recognised by a number of the world’s leading Banking and Financial Services organis ...