Watershed Claims

Who We Are

Watershed – a short history

Watershed was established in 1997 by David Wakefield who sought to create a firm of specialist adjusters, offering the personal level of service and attention to detail which can get lost in larger companies. He established a team with the skills and dedication necessary to deliver a high quality handling and investigation service for liability claims. Focusing on professionalism and service we have maintained our high standards, and this is reflected in the longevity of our client base. The company has developed a reputation amongst insurers for delivering technical excellence combined with insightful reporting. We are often instructed by our clients to “take a second look” at cases where other adjusters have failed to secure the evidence necessary to make a realistic judgement on liability.


Watershed is founded by David Wakefield


Watershed gains ISO 9001 accreditation for its Quality Systems, which has been maintained ever since


Our first motor manager joined Watershed bringing his vast experience of handling Motor Liability claims, fraud detection, and all third party claims, including Motor Insurance Bureau Investigations


David Wakefield achieves Centre for Effective Dispute Resolution (CEDR) Accredited Mediator status


Neil Courtman joins Watershed adding his wealth of experience of complex personal injury claims to the team


Watershed shares owned by an insurance company were bought back, leaving the company wholly owned by directors and staff and ensuring our independence


Watershed gains ISO 27001 accreditation for its Information Security Systems

Meet the management team

David Wakefield

David Wakefield More Info

Neil Courtman

Neil Courtman More Info

Richard Yelland

Richard Yelland Motor Claims Advisor More Info